Accessibility Statement

Accessibility Statement for London Anchor Institutions’ Network

This accessibility statement applies to London Anchor Institutions’ Network (LAIN). This website is run by the Greater London Authority (GLA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Issues affecting screen reader software users

  • A small number of images do not have an appropriate text alternatives.

  • Some videos that have visual information that is not conveyed by the audio are not audio described and do not have a transcript.

  • Some text elements that should be identified as headings and lists are not.

  • The purpose of some links cannot be determined from the link text alone.

  • A names of a small number of controls are not properly identified

Issues affecting voice recognition software users

  • Some controls do not have an accessible name that exactly matches the visible name. If saying the name of a control does not work, try an alternative mechanism, such as the Mousegrid tool.

Issues affecting people with low vision

  • Some text in some components do not have enough colour contrast with their background. This may make the text difficult to read for users with low vision.

  • The focus indicator on some controls in the YouTube video player does not stand out sufficiently from the background colour. This may make keyboard focus difficult to see for users with low vision.

Reporting accessibility problems with this website

If you need information on this website in a different format (accessible PDF, large print, easy read, audio recording or Braille) or would like to report an accessibility problem with the website, please:

We’ll consider your request and get back to you within five working days, to advise further.

If you cannot view the map on our contact us page, please call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact City Hall.

Technical information about this website’s accessibility

The Greater London Authority (GLA) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested against the Web Content Accessibility Guidelines version 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • A small number of images do not have an appropriate text alternatives (WCAG 2.2 Level A criterion 1.1.1 - Non-text Content).

  • Some videos that have visual information that is not conveyed by the audio are not audio described and do not have a transcript (WCAG 2.2 Level A 1.2.3 Audio Description or Media Alternative (Pre-recorded) and WCAG 2.2 Level AA 1.2.5 Audio Description (Pre-recorded)).

  • Some text elements that should be in unordered list tags are not. Some text elements that should be in headings tags are not, whilst some headings do not have the correct heading level.(WCAG 2.2 Level A criterion 1.3.1 - Info and Relationships).

  • The purpose of some links cannot be determined from the link text alone or from the context (WCAG 2.2 Level A 2.4.4 Link Purpose (In Context))

  • Some controls have visible labels that do not match the accessible name of the controls (WCAG 2.2 Level A 2.5.3 Label in Name)

  • A small number of controls do not have a programmatically determinable name (WCAG 2.2. Level A 4.1.2 Name, Role, Value)

  • A limited number of text elements do not have a contrast ratio of 4:5:1. (WCAG 2.2 Level AA criterion 1.4.3 - Colour Contrast).

  • Keyboard focus indicator in the YouTube video player do not have a contrast ratio of 3:1 (WCAG 2.2 Level AA 1.4.11 Non-text Contrast)

  • There are not two or more ways to locate the specific web page within a set of web pages. (WCAG 2.2 AA criterion 2.4.5 - Multiple Ways)

Disproportionate burden

We are planning to fix all the issues we have so far identified in testing.

Content that’s not within the scope of the accessibility regulations

The video player is a third-party widget provided by youTube, which is not under our control (neither funded, nor developed by us) and so falls under the exemptions of the accessibility regulations - Application, 4. (2)(e).

What we’re doing to improve accessibility

We will resolve all non-compliance issues that are within our control (detailed under ‘non compliance with the accessibility regulations’) and update this statement.

How we tested this website

This website has been audited to ensure compliance with WCAG 2.2 AA. A sample of pages and components were tested which reflected all the key user journeys for the London Anchor Institutions’ Network website users.

We tested: The London Anchor Institutions’ Network website available at: https://www.anchors.london/

This website was first tested on 05 August 2024. It was most recently tested on 02 March 2026. The test was carried out by Test Partners Ltd.

Preparation of this accessibility statement

This statement was prepared on 03 March 2026. It was last reviewed on 03 March 2026.

We followed GOV.UK guidance on deciding how to check the London Anchor Institutions’ Network website as follows:

  • We manually assessed all the “unique” pages to determine the type of content on those pages.

  • We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:

    • Important “unique pages”.

    • Pages with text content.

    • Interactive elements such as forms.

  • We conducted a manual WCAG audit on the representative subset of pages.