Case Studies:
Inclusive Employment
Welcome to the case studies page of the London Anchor Institutions Network's Inclusive Employment Working Group. Here, we spotlight real-world examples of how London’s leading public institutions are driving inclusive employment—from opening up opportunities for underrepresented communities to transforming recruitment and workplace culture. These stories reflect our shared commitment to building a fairer, more equitable London by embedding inclusion into every stage of employment.
Making the Case for an Inclusive
Work
This case study explores how the Greater London Authority is advancing disability inclusion across its workforce—and why doing so is not only the right thing, but the smart thing. Verity Ayling-Smith, Equality, Diversity, Inclusion and Culture Adviser, outlines the GLA's strategic approach to supporting Deaf and disabled colleagues, breaking down barriers to recruitment, and embedding a culture of openness and adjustment.
Read the full case study here!
Creating Opportunity, Transforming Lives
This case study shines a spotlight on Hamidu and Stephen—two refugee professionals whose journeys into NHS employment exemplify the power of inclusive hiring. Through tailored support, mentorship, and barrier-free recruitment, the initiative is opening doors to dignified, meaningful work while enriching the NHS with new skills, perspectives, and resilience
Second Chances, Real Impact
This case study tells the story of Dainya—whose journey from a criminal conviction to a thriving role at Thames Water embodies the power of inclusive employment. With support from the charity Working Chance and a forward-thinking employer committed to breaking down barriers, Dainya found more than a job: she found respect, purpose, and the chance to rewrite her future.
Supporting Success: Nikita’s Journey into Employment
Nikita—a determined 23-year-old with additional learning needs—shares how landing her first job through Project Search has been life-changing. Delivered in partnership by Waltham Forest College and the NHS, the programme gave her the structure, confidence, and support needed to take her first steps into the workforce.
Unlocking the talent pipeline by including autistic people in your workforce
This case study features Leo Capella, Training Consultant at the National Autistic Society, who offers insight into why autism-inclusive workplaces aren’t just good practice—they’re essential. Drawing on his experience supporting employers through seminars and tailored guidance, Leo explores the practical steps organisations can take to create welcoming environments for autistic employees, from quiet rooms to flexible working.
Beyond Labels: Empowering Neurodivergent Paths into Work
Discover the power of inclusion and opportunity. 35 neurodivergent Londoners have taken steps toward meaningful employment through Transport for London's Steps into Work programme. In this inspiring case study, we follow individuals like Dennis on their journey—highlighting strengths, breaking barriers, and building futures.